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Your online security has always been a top priority to us!

Enhanced Login Security identifies you as the true “owner” of your accounts. Now, not only will your password be recognized, your computer will be recognized as well. If we don’t recognize your computer – you’ve logged in from a public computer or one you haven’t used before you will be prompted to provide information that only you will know as an additional line of defense against unauthorized access to your accounts.

Enhanced Login Security is just one more way to prevent fraud, protect identity theft, and strengthen your online security as a whole!

It’s easy to sign-up, just log into online banking and answer the prompts on your screen. It’s that easy and it makes you just that much safer!

More Ways We Protect You
Keeping your online financial and personal information secure and confidential remains one of our top priorities.

We ensure your privacy and security by offering technology and services designed by the brightest minds in the online banking industry.

Encryption: The privacy of communications between you (your browser) and our servers is ensured via encryption. Encryption scrambles messages exchanged between your browser and our online banking server.

Password Complexity: It is important to verify that only authorized persons log into online banking. This is achieved by verifying your password. When you submit your password, it is compared with the password we have stored in our secure data center.

We allow you to enter your password incorrectly a limited number of times; too many incorrect passwords will result in the locking of your online banking account until you call us to reinitialize the account. We monitor and record "bad-login" attempts to detect any suspicious activity (i.e. someone trying to guess your password).

You play a crucial role in preventing others from logging on to your account. Never use easy to guess passwords such as:
  Birthdates
  First names
  Pet names
  Addresses
  Phone numbers
  Social Security numbers

Never reveal your password to another person. You should periodically change your password in the User Option section of Internet Banking.

Secure Architecture: The computers storing your actual account information are not linked directly to the internet.

  • Transactions initiated through the Internet are received by online banking web servers.
  • These servers route your transaction through firewall servers.
  • Firewall servers act as a traffic cop between segments of our online banking network used to store information, and the public Internet.
  • This configuration isolates the publicly accessible Web servers from data stored on our online banking servers and ensures only authorized requests are processed. Various access control mechanisms, including intrusion detection and anti-virus, monitor for and protect our systems from potential malicious activity. Additionally, our online banking servers are fault-tolerant, and provide for uninterruptible access, even in the event of various types of failures.
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All text and original graphics copyright © 2009 Citizens State Bank
Citizens State Bank
200 North Main Street, PO Box 159, Pocahontas, IA 50574-0159
Ph: 712-335-3322 | Fax: 712-335-4603 | csbpoky@csbpoky.com